Frequently asked questions

Our weight loss programme combines medical treatment, online lifestyle coaching, and practical tools. This holistic approach helps you achieve sustainable, long-term results.

Goodweigh offers weight-loss medications such as Ozempic, Wegovy, Mounjaro, Saxenda, Rybelsus, and Mysimba, combined with an online weight-loss programme designed to support long-term, sustainable weight loss.

The final choice of medication is based on your preferences and the recommendation of one of our doctors.

Weight-loss medications support weight loss in different ways, such as reducing appetite, slowing gastric emptying, or influencing metabolic processes. Most prescription medications work by affecting hormone balance, helping you feel less hungry and stay fuller for longer.

Weight-loss medication is intended for adults with a BMI of 30 or higher (obesity), or a BMI of 27 or higher when combined with weight-related health conditions such as type 2 diabetes or high blood pressure.

One of our doctors will assess whether the medication is suitable for you based on your health status and medical history.

If the doctor determines that the programme is not suitable for you, or if you decide not to continue, you will receive a full refund.

No, weight-loss medication is a tool to support your weight-loss journey, not a replacement for a healthy lifestyle. It is most effective when combined with a balanced diet, regular physical activity, and sustainable lifestyle changes. Goodweigh’s online weight-loss programme is designed to help you achieve the best possible results.

Side effects vary depending on the medication, but the most common include nausea, diarrhoea or constipation, reduced appetite, headaches, and fatigue. These side effects often improve or disappear after a few weeks. You can find more information about possible side effects on our medication pages.

Yes, our programme has been designed with your safety as a priority. Throughout the programme, you will receive medical guidance and ongoing support from our Dutch doctors. We also monitor medication safety through regular check-ins.

At Goodweigh, your journey begins with an online consultation, where one of our doctors assesses your health and suitability for treatment. If the medication is appropriate for you, a prescription will be issued and your medication will be delivered directly to your home. You will also receive ongoing guidance and support to help ensure your treatment is both safe and effective.

You have unlimited access to our Dutch doctors for medical support and guidance throughout your journey. You can also chat with our coaches whenever it suits you. Together, we provide the support, guidance, and accountability you need to achieve lasting results.

Absolutely! Our digital tools allow you to track your weight, waist measurements, and overall progress on a daily basis. You can also upload progress photos to help you visualise your results over time.

In the Netherlands, weight-loss medication is generally not covered by health insurance. We recommend checking with your insurance provider to find out whether any exceptions or reimbursement options apply to your specific situation.

Our team is here to support you throughout your weight-loss journey. Whether you have questions about your medication, need guidance, or simply want some extra encouragement, you can contact us at any time. We are here to help you every step of the way.

When you get started, you will complete a medical questionnaire, which will be reviewed by one of Goodweigh’s Dutch doctors.

Based on the information you provide, one of our doctors will contact you through a secure chat consultation. This gives you the opportunity to ask any questions you may have about your treatment. Throughout your programme, you can also message our doctors at any time if you have questions or would like to discuss changes to your treatment.

If the doctor determines that prescription treatment is appropriate for you, they will approve your application and issue a prescription.

Your medication will then be delivered directly to your home by our pharmacy partner, allowing you to begin your weight-loss programme with confidence and support from day one.

No, our service is completely self-paced, so you can complete your online consultation whenever it suits you. Your progress is automatically saved, allowing you to return and finish the consultation at any time.

In most cases, there is no need for phone or video consultations. Once one of our doctors has reviewed your information, you will receive a response through secure messaging, which you can access via your Goodweigh account.

After starting your weight-loss programme, you can schedule a video call with one of our health coaches to help you get started and stay on track.

You can also contact our doctors and health coaches at any time through secure messaging whenever you have questions or need support.

Although our doctors carefully assess each individual case, the Goodweigh weight-loss programme is generally not suitable for certain groups, including people who are pregnant or breastfeeding, those actively trying to conceive, individuals who do not meet the criteria for being overweight or obese, and adults over the age of 75.

If the doctor determines that the programme is not suitable for you, or if you decide not to continue, you will receive a full refund.

Goodweigh’s coaches are experts in behaviour change and weight management. They will regularly check in with you to monitor your weight, waist measurements, and motivation, while helping you build healthier habits that support long-term, sustainable results.

Our coaches provide ongoing online support throughout your journey, celebrating your successes and helping you overcome challenges along the way. You can contact them via chat whenever you need guidance or encouragement.

Health coaching is included in the Goodweigh weight-loss programme at no additional cost because we are committed to helping you reach and maintain your target weight for the long term.

When we lose weight, approximately 20% to 40% of that weight loss can come from muscle mass. Losing muscle can increase the risk of reduced bone density, fatigue, injuries, and decreased strength. It can also make it more difficult to maintain weight loss in the long term and increase the likelihood of regaining weight.

Traditionally, medical weight-loss programmes have focused primarily on reducing body weight. At Goodweigh, our goal is not only to help you lose weight but also to help you maintain your results after treatment. That is why our programme focuses on promoting fat loss while preserving muscle mass, helping you build a healthier foundation for long-term weight management.

Health coaching is a key part of the Goodweigh weight-loss programme because it helps you make lasting behavioural changes that support long-term weight management. Our coaches will guide you throughout your journey, helping you make small but effective changes to your eating habits, mindset, and lifestyle that you can maintain for life.

By building sustainable habits, you can reduce the risk of regaining weight after completing the programme. Health coaching is included in the Goodweigh programme at no extra cost.

Goodweigh is a leading digital weight-loss clinic in the Netherlands, allowing you to consult a doctor from the comfort of your own home at a time that suits you. You do not need to visit a pharmacy either, as our programme includes free delivery directly to your door.

Unlike some weight-loss programmes, Goodweigh is designed to support lasting results. Our programme combines medically based treatments with ongoing guidance from doctors, nurses, pharmacists, and coaches to help you build sustainable lifestyle habits.

We take a holistic approach, focusing on small but effective changes to your daily routine that can help you maintain your weight loss for the long term.